Optional Excursions Conditions The minimum group size for optional excursions is 30 people. The rates for optional excursions are calculated based on 30 participants; if there are fewer participants, the rates will be recalculated. Customers are not obliged to purchase the excursions from our agency’s partner (they are recommended as safe services). Complaints and their resolution should be addressed on-site!
Optional excursions are paid only in cash, to the Romanian group leader.
The tours included in the program will be defined with a maximum schedule.
Registration Registration for this program can be made until 31.05.2025, subject to availability.
Conditions for Group Formation GROUP: 30 PEOPLE. For a group smaller than 30 people, the rate will be recalculated or the excursion will be rescheduled. The rate recalculation will be as follows:
In case of recalculation of the initial package price, the supplement will be invoiced when the group is finalized and is not a reason for cancellation without adhering to the contractual penalty conditions in case of cancellation.
For fewer than 20 participants, the price will be recalculated or the excursion will be rescheduled. Also, for smaller groups, the agency reserves the right to change the airline or hotels, while maintaining the standards and informing the registered tourists in advance. Confirmed places beyond the maximum reserved group may be at a higher rate, depending on the availability of flights and accommodation, and are subject to different cancellation rules.
Double Room Share: For registering a single person, we recommend booking a single room, but we can also offer a shared double room. This means two people of the same gender, traveling alone, are willing to share a room. In the case of opening a shared room, if a second person is not found by the time the group is finalized, the first person will have to pay for a single room supplement.
ATTENTION! Persons with disabilities must notify the degree of disability, along with all necessary details, at the time of registration and confirmation of booking. We do not assume responsibility for any special services that cannot be offered by third parties if they were not indicated in the reservation and the service contract.
Note: Airport taxes included in the package are those valid at the time the program is launched, specifically in October 2024. If these taxes are increased by the airline before the tickets are issued, the agency reserves the right to modify the excursion price according to the new tax values.
Useful Information You must be at the airport 3 hours before the announced departure time for the meeting with the group leader/escort. The presentation of the flight ticket at boarding is mandatory! Permitted luggage for travel – 23 kg checked luggage and max. 8 kg hand luggage per passenger.
City tours are mentioned in the program with a maximum duration.
The program may change upon arrival at the destination depending on the transport schedules, which may change independently of the tour operator’s will. In case of program changes, they will be communicated to the group by the tour leader.
Travel Conditions:
The accuracy of the travelers' names and personal data is the responsibility of the intermediary agency/agent who made the registration.
Rooms are allocated by the reception, and accommodation on the first day and check-out on the last day will depend on the hotel’s hourly policy and current availability (generally check-in is after 14:00, and check-out is by 12:00).
Room type should be requested at the time of registration. Attention! The double bed (matrimonial) in some hotels may be two single beds pushed together. The third bed can vary depending on the hotel: a single bed, folding bed, or sofa.
Some hoteliers require guarantees and additional payments for using room facilities (e.g., minibar/fridge, safe, air conditioning), unless otherwise specified. We recommend that tourists inquire at the hotel reception about these extra costs upon check-in; some 4- and 5-star hotels require a cash or card guarantee, which will be refunded/unblocked at check-out. These amounts are blocked to guarantee the payment of hotel facilities.
All accommodations and transport means are classified by the authorities of the destination countries, according to their internal procedures and local regulations, which may differ from one country to another.
Decent attire is recommended for both dining and throughout the program.
We recommend having both cash and card payment options available.
Seats on the coach are assigned in order of registration, starting from the second row.
This document is an annex to the service contract.
Guide/Group Leader Services Cocktail Holidays provides a group leader during the tour, speaking Romanian and one international foreign language. The group leader will ensure that all services are provided according to the program presented at registration. If there are discrepancies from the purchased program, the group leader must make all efforts to resolve the issues on-site.
The groups are also accompanied by a local guide, authorized by the local partner agency, without whom the included excursions or tours cannot take place.
Transportation Means ATTENTION! Air tickets are non-refundable and cannot be changed after issuance.
In the case of service packages that include air transport (regular flight or charter flight), the organizing travel agency is not responsible for any changes to the departure and arrival times. If the carrier is responsible for these delays, it will provide assistance to tourists in accordance with EC Regulation 261/2004 of the European Parliament.
The first and last days of the stay are not considered tourist days, as they are transport days. Local transport during the program will be provided by coach and train.
Departure and arrival times are indicative and can be changed by the carrier with prior notice. The organizing agency cannot be held accountable for these changes.
Seating on the minibus/coach at the destination will be done by the group leader based on the registration order, starting from the second row. For passenger safety during the excursion, the first row of seats is reserved for the group leader and the local guide.
Insurance This service package is insured in case of insolvency of the organizing travel agency through an insurance policy issued by Omniasig Vienna Insurance Group, series I56714, valid until 02.01.2025, with extension after expiration.
Stay Information Detailed information about the stay will be provided to tourists before departure and will include the following points:
Possible Price Changes
The prices agreed upon at the time of contract signing may increase or decrease depending on certain objective factors.
Price increases are influenced by fluctuations in exchange rates, increases in oil prices, higher overflight fees, etc. If the price increase exceeds 8%, the customer may terminate the contract without incurring cancellation penalties.
Price decreases may result from promotions offered by external partners or by the organizing agency. These discounts are limited to a specific period and a certain number of places. The promotion can be discontinued before the end of the validity period without the organizer being obligated to announce the exhaustion of available spots.
At the same time, the organizing agency is not required to reduce the price according to the promotion for customers who have previously purchased the same package at a higher price.
General Information About Travel Documents
• Romanian citizens can travel to Nordic or Baltic countries with either an identity card or a valid passport.
Attention! Romanian identity cards issued before 2009, which do not specify Romanian citizenship, are not recognized as travel documents in Norway (it is recommended to consult the Norwegian Directorate of Immigration's website - UDI, the section on Regulations for Immigrants to Norway, Amendment No. 4, called "Identification Documents Issued by EEA or EFTA Countries": www.udiregelverk.no/no/rettskilder/sentrale/utlendingsforskriften/vedlegg4/).
• Ensure that you have valid identification documents for the entire family or group of friends! According to current legislation, infants and children up to 14 years old can only travel WITH A PASSPORT.
• Newlyweds - travel documents must not be the ones canceled following the civil marriage!
Personal Data Protection
The processing of personal data provided by each client is requested by service providers (transport, hotels, border police, insurance companies, etc.), and we are required to collect and transmit them for the proper functioning and completion of tourist services.
Excursii si servicii optionale
PRELUCRAREA DATELOR DUMNEAVOASTRĂ CU CARACTER PERSONAL
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