Hotel Marte

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About the property

Near Puerto de la Cruz Archaeological Museum. Make yourself at home in one of the 95 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

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Popularity

7.6

Good

General

4020

Tripadvisor 7/10

590

Booking 7.7/10

3145

Expedia 7.8/10

285

Main services

Free Internet

Non-smoking establishment

Service Animal allowed

Windsurfing

BBQ Facilities

Outdoor swimming pool

Elevator

Terrace

Bicycle rentals

Sun loungers

Horse riding

Luggage room

NO Wheelchair-accessible

Snorkeling

24-hour reception

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good

Cleanliness8.4/10

Staff and Service8.4/10

Amenities8.2/10

Property conditions and facilities7.4/10

Location8.8/10

Neighborhood8.4/10

10 / 10

brian

Quality hotel.

Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.

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12 Feb 2025

8 / 10

Michael

Recommended

Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.

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24 Jan 2025

10 / 10

Linda

Older facility but clean and well maintained. Great staff.

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5 Jan 2025

10 / 10

brian

only fault no sky or bbc news

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29 May 2024

Information about the area

Puerto de la Cruz - Tenerife Norte, Spain

A stay at Hotel Marte places you in the heart of Puerto de la Cruz, within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Plaza del Charco. This hotel is 0.6 mi (0.9 km) from Garden Beach and 0.6 mi (1 km) from San Felipe Castle.

Puerto de la Cruz is a region situated on the north of the island of Tenerife. Declared of Tourist Interest in 1955, it brings together in attractive harmony both the traditional architecture of the island and the modernity. The coastal area contains several of the city's main attractions, such as the old harbor, the promenade and the Lago Martiánez complex of swimming pools designed by the Canary Islands architect César Manrique. Loro Parque is a zoo located on the outskirts of Puerto de la Cruz, where there is an extensive and diverse reserve of animal and plant species.

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What’s nearby

Puerto de la Cruz Archaeological Museum - 0.3 km / 0.2 mi
Plaza del Charco - 0.3 km / 0.2 mi
La Vola - 0.3 km / 0.2 mi
Timanfaya Theater - 0.3 km / 0.2 mi
San Juan Church - 0.4 km / 0.2 mi
Playa del Muelle - 0.4 km / 0.2 mi

Getting around

(TFN) Tenerife, Tenerife Norte Los Rodeos, ES - 10.99 km

About accommodation

General

Safety deposit box
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
Smoke alarms

Activities

Cycling
Snorkelling
Horse riding
Golf course (within 3 km)
Diving
Bike tours
Windsurfing
Fitness centre
Fishing
Hiking
Fitness
Walking tours

Services

Fax/photocopying
24-hour front desk
Car hire
Luggage storage
Concierge service
Tour desk
Shared lounge/TV area

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Picnic area
Terrace
Sun terrace
Outdoor pool (all year)

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Languages

Deutsch
English
Español
Italiano

About the rooms

The accommodation has 138 rooms:

General

Trash cans
Safety deposit box

Bedroom

Linen
Wardrobe or closet

Room Amenities

Socket near the bed
Clothes rack

Pool and wellness

Rooftop pool
Pool with a view
Shallow end

Bathroom

Body soap
Free toiletries
Bath or shower
Toilet paper
Shampoo
Hairdryer
Toilet
Towels
Private bathroom
Bath

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Outdoors

Balcony

View

View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

Guests only
No reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board or Full Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to Gala Dinner is optional and a fee is charged at the property for guests who wish to attend.

Important information

Optional fees

In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.