Grecotel Creta Palace

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Grecotel Creta Palace, Interior entrance

Grecotel Creta Palace, Lobby sitting area

About the property

Near Paleontological Museum. Make yourself at home in one of the 335 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Labyrinth Main Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rethymno? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Popularity

Very good

General

1953

Tripadvisor 9/10

1566

Booking 8.8/10

311

Expedia 8.6/10

Main services

Multilingual staff

Volleyball

Airport Shuttle

Spa treatments

Beach hotels

Hotel safe

BBQ Facilities

Shop

Outdoor swimming pool

Computer station

Business centre

Breakfast buffet

Daily

Waterskiing

Terrace

Bicycle hire service

Pilates

Restaurant

Game room

Playground

Yoga

Horse riding

Luggage room

Golf Course (within 2 miles)

Conference room

NO Wheelchair-accessible

Babysitting service

Garden

24-hour reception

Bar

Basketball

Dry cleaning and laundry

Fitness

Free Internet

Non-smoking establishment

Windsurfing

Sailing

Entertainment programme for children

Meeting room

Library

Hairdressing salon

Spa

Sun loungers

Secure parking

Hydro-massage bath

Tennis

Motorcycle rental

Beach Yoga

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness8.8/10

Staff and Service9/10

Amenities8.4/10

Property conditions and facilities8.4/10

Location8.8/10

Neighborhood7.8/10

Room rate2/10

10 / 10

Gary

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.

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27 Oct 2024

10 / 10

stephen

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.

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11 Oct 2024

10 / 10

Katharine

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!

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9 Jul 2024

10 / 10

Finola

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you

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29 Jun 2024

Information about the area

Rethymno, Crete, Greece

Located in Rethymno, Grecotel Creta Palace is by the sea, within a 10-minute drive of Rethymnon Town Hall and Rethymnon Venetian Port. This beach hotel is 3 mi (4.9 km) from Rimondi Fountain and 3.3 mi (5.3 km) from Fortezza Castle.

Rethymno is a city of approximately 40,000 people in Greece, the capital of Rethymno regional unit on the island of Crete, a former Latin Catholic bishopric as Retimo(–Ario) and former Latin titular see. Rethymno was originally built during the Minoan civilization (ancient Rhithymna and Arsinoe). The city was prominent enough to mint its own coins and maintain urban growth. One of these coins is today depicted as the crest of the town: two dolphins in a circle. This region as a whole is rich with ancient history, most notably through the Minoan civilisation centred at Knossos east of Rethymno.Rethymno itself began a period of growth when the Venetian conquerors of the island decided to put an intermediate commercial station between Heraklion and Chania, acquiring its own bishop and nobility in the process. Today's old town (palia poli) was almost entirely built by the Republic of Venice. It is one of the best-preserved old towns in Crete. From circa 1250 the city was the seat of the Latin Diocese of Retimo, which was renamed Retimo–Ario after the absorption in 1551 of the Diocese of Ario and as suppressed only after the Turkish conquest.

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What’s nearby

Blue Beach - 0.8 km / 0.5 mi
Horse Park Rethymno - 1 km / 0.6 mi
Platanes Beach - 1.3 km / 0.8 mi
Town Beach - 1.4 km / 0.9 mi
Mili Gorge - 1.8 km / 1.1 mi
St. Anthony Gorge - 3.9 km / 2.4 mi

Getting around

rethymno (harbour), gr - 3.78 km
(HER) Heraklion, Nikos Kazantzakis, GR - 60.03 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Heating
Chapel/shrine
Minimarket on site
Non-smoking rooms
Facilities for disabled guests
Lift

Activities

Facial treatments
Body wrap
Spa facilities
Sauna
Hair styling
Water sport facilities on site
Hair colouring
Fitness centre
Table tennis
Themed dinner nights
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Horse riding
Darts
Windsurfing
Waxing services
Indoor pool
Beauty Services
Tennis equipment
Fitness/spa locker rooms
Live music/performance
Tennis court
Movie nights
Kids' club
Children's playground
Indoor pool (all year)
Private beach area
Hair cut
Spa/wellness packages
Cooking class
Pedicure
Body treatments
Manicure
Make up services
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Valet parking
ATM/cash machine on site
Room service
Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Packed lunches
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor pool (seasonal)

Parking

Free parking
Parking
Parking on site

Pool and wellness

Pool with view
Water slide
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Transport

Airport drop off
Public transport tickets
Airport pick up

Languages

Deutsch
Ελληνικά
English
Français
Italiano
Русский

About the rooms

The accommodation has 322 rooms:

General

Air conditioning
Ironing facilities
Safety deposit box
Hardwood or parquet floors
Carbon monoxide sources
Heating
Fire extinguisher
Iron
Tile/marble floor
Key card access
Smoke alarm
Carbon monoxide detector

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Adapter
Hypoallergenic pillow
Feather pillow

Safety features

Air purifiers

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Towels
Shower
Private bathroom
Spa bath
Toothbrush
Additional bathroom

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Minibar

Kitchen

Refrigerator

Outdoors

Private pool
Balcony

View

Sea view
Garden view
View

Living Area

Seating Area
Dining area

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Indoor

Cost

Free

Pool 2

Location

Outdoor

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

‘’Labyrinth’’ Atrium Main Restaurant

Access for guests and visitors
No reservation required

“Barbarossa’’ Seafood and fine dining Restaurant

Access for guests and visitors
No reservation required

“Golden Dragon’’ Asian Restaurant

Access for guests and visitors
No reservation required

“Zeus + Amalthia” Sky Bar Restaurant

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

All-inclusive room rates at Grecotel Creta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 10:00 to 11:00

Pets

Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property. The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Contactless check-in and contactless check-out are available.

Accomodation license number

1041K015A0099900

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.