Grecotel Marine Palace & Aqua Park

Favourite Share

Grecotel Marine Palace & Aqua Park, Room

Enlarge map

56 more pictures

Grecotel Marine Palace & Aqua Park, Lobby sitting area

Grecotel Marine Palace & Aqua Park, Lobby

Grecotel Marine Palace & Aqua Park, Living area

Grecotel Marine Palace & Aqua Park, Balcony

Grecotel Marine Palace & Aqua Park, View from room

About the property

Near Limni Beach. Make yourself at home in one of the 426 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at the restaurant serving the guests of Grecotel Marine Palace & Aqua Park, or stop in at the snack bar/deli. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 4 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mylopotamos? This aparthotel has 2852 square feet (265 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Read more

Read less

Popularity

Superb

General

2030

Tripadvisor 9/10

1339

Booking 9/10

625

Expedia 9/10

Main services

Multilingual staff

Volleyball

Pedal boating

Spa & Wellness Centre

Beach hotels

Hotel safe

BBQ Facilities

Canoeing

Shop

Business centre

Breakfast buffet

Daily

Water slides

Terrace

Bikes Available

Restaurant

Game room

Playground

Horse riding

Luggage room

Conference room

Babysitting service

Garden

24-hour reception

boat

Water Sport Facilities (on site)

Dry cleaning and laundry

Fitness

Free Internet

Service Animal allowed

Windsurfing

Billiards

Hairdressing salon

Lifeguard

Sun loungers

Steam bath

Hydro-massage bath

Tennis

Archery

Airport Shuttle

Wheelchair-accessible

Swimming Pool

Tea and coffee making facilities

Yoga

Vending Machine (snacks)

Bar

Non-smoking establishment

Pets allowed

Elevator

Entertainment programme for children

Meeting room

Spa

Parking

Snorkeling

Snacks

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.2/10

Staff and Service9.4/10

Amenities8.2/10

Property conditions and facilities8.8/10

Location8/10

Neighborhood8/10

10 / 10

Abrham

Everything is amazing in the hotel it is very suitable for families there is good service and great food, everywhere you go in the hotel the staff are very understanding and kind. The only thing is that there could be more air conditioning as in the room it is quite hot. We had a great time we recommend it to anyone

Read more

Read less

8 Sep 2024

4 / 10

Verified traveler

Not a great experience for the price.

For the high price, they cannot compete with other resorts in terms of quality. Seems a bit run down, old school style all inclusive resort. Customer service was terrible. Employees seem unhappy and burned out. The checkin process tries to be fancy, but the first think we heard was the security guard yelling at us not to bring our bags inside the hotel, like we had to leave them on the steps of the hotel by themselves. Pool staff behaves like kings, and are rudely talking to guests across the board. Unacceptable. Rooms were run down, cleanliness was fine. Railings are brittle/unsafe and flooring is not designed for rain, making it extremely slippery. Food was basic, mostly fried foods, little Cretan and Greek food. They promise ONE a la carte dining per weeks stay, but requires multiple days of prior reservation if you don’t just want a subset of the main buffet menu. Avoid the Italian buffet as it’s just pasta/pizza from the main buffet. The “all-you-can-drink” / all-inclusive drinks are subpar to anything I have experienced so far. Beverage a generally given out in tiny, not reusable, plastic-lined 0.15ml (5oz) cups. The quality of drinks tastes water down. Additionally there are time restrictions. All around not great. I guess the highlight was that can order 3 beers at a time to fill into your own glass to not run to the bar after each sip. Kids club was basic, the first day they went to the water park which was fun, after that it was just drawing/sitting around.

Read more

Read less

2 Sep 2024

10 / 10

Martina

The stay was excellent

Read more

Read less

27 Aug 2024

8 / 10

Sarah

Great resort for families. The buffet dinner got a bit repetitive and many of the outside tables were under a roof, but no ceiling fans, so it was HOT. The directions to make reservations was confusing and our one reserved dinner at another site was a huge disappointment. I called the front desk to express my concerns. They said someone would call back but they never did.

Read more

Read less

22 Aug 2024

Information about the area

Crete Island, Greece

With a stay at Grecotel Marine Palace & Aqua Park in Mylopotamos, you'll be on the waterfront, just a 4-minute walk from Limni Beach and 7 minutes by foot from Church of Agios Yiorgos. This all-inclusive aparthotel is 0.5 mi (0.7 km) from Sfagia Beach and 4.1 mi (6.6 km) from Geropotamos Beach.

Crete is the largest and most populous of the Greek islands, and the fifth-largest island in the Mediterranean Sea, after Sicily, Sardinia, Cyprus, and Corsica. Crete forms a significant part of the economy and cultural heritage of Greece, while retaining its own local cultural traits. Crete is one of the most popular holiday destinations in Greece. The tourist attractions include the archaeological sites of the Minoan civilisation, the Venetian old city and port of Chania, the Venetian castle at Rethymno, the gorge of Samaria, the islands of Chrysi, Elafonisi, Gramvousa, and Spinalonga and the Palm Beach of Vai, which is the largest natural palm forest in Europe.

Read more

Read less

What’s nearby

Limni Beach - 0.3 km / 0.2 mi
Church of Agios Yiorgos - 0.6 km / 0.4 mi
Sfagia Beach - 0.7 km / 0.4 mi
Geropotamos Beach - 6.6 km / 4.1 mi
Spilies Beach - 7.5 km / 4.7 mi
Reptisland - 10 km / 6.2 mi

Getting around

(HER) Heraklion, Nikos Kazantzakis, GR - 45.65 km
(CHQ) Chania, Souda, GR - 50.19 km
heraklion, heraklion harbour, gr - 42.26 km

About accommodation

General

Air conditioning
Family rooms
Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Designated smoking area
Minimarket on site
WiFi available in all areas
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
Security alarm
Smoke alarms
Key card access
CCTV outside property

Activities

Hammam
Facial treatments
Spa facilities
Sauna
Water sport facilities on site
Themed dinner nights
Beach
Hot tub/Jacuzzi
Steam room
Head massage
Archery
Bike tours
Live music/performance
Tennis court
Movie nights
Karaoke
Kids' club
Aerobics
Foot massage
Private beach area
Pedicure
Evening entertainment
Water park
Entertainment staff
Snorkelling
Manicure
Canoeing
Make up services
Massage
Spa and wellness centre
Walking tours
Back massage
Billiards
Nightclub/DJ
Fitness centre
Table tennis
Games room
Full body massage
Beachfront
Horse riding
Darts
Diving
Spa lounge/relaxation area
Windsurfing
Waxing services
Bingo
Indoor pool
Beauty Services
Massage chair
Tennis equipment
Couples massage
Hand massage
Cycling
Fitness classes
Children's playground
Indoor pool (all year)
Hiking
Spa/wellness packages
Neck massage
Body treatments
Yoga classes
Hair treatments
Fitness

Services

Barber/beauty shop
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Pet basket
Fax/photocopying
24-hour front desk
Airport shuttle
Trouser press
Vending machine (drinks)
Currency exchange
Business centre
ATM/cash machine on site
Strollers
Meeting/banquet facilities
Daily housekeeping
Pet bowls
Babysitting/child services
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Picnic area
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Electric vehicle charging station
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Wheelchair accessible
Emergency cord in bathroom

Pool and wellness

Pool with view
Water slide
Swimming Pool
Salt-water pool
Sun umbrellas
Sun loungers or beach chairs
Fence around pool
Pool bar
Pool cover
Swimming pool toys
Swimming pool
Heated pool
Kids' pool

Transport

Airport drop off
Public transport tickets
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles
Kids' outdoor play equipment
Baby safety gates

Languages

Deutsch
Ελληνικά
English
Français
Русский

About the rooms

The accommodation has 411 rooms:

General

Air conditioning
Interconnected room(s) available
Trash cans
Safety deposit box
Heating
Fire extinguisher
Private entrance
Tile/marble floor
Soundproofing
Key card access
Smoke alarm
Laptop safe

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Drying rack for clothing

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Slippers
Bathrobe
Towels
Walk-in shower
Shower
Private bathroom
Toothbrush
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Video
Radio
Cable channels
Flat-screen TV
CD player

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water
Wine or champagne
Fruits

Cleanliness & disinfecting

Hand sanitiser

Exclusive services

Free gym access
Concierge services
Complimentary access to conference room/business areas

Kitchen

Coffee machine
Dishwasher
Microwave
Refrigerator
Wine glasses
Tumble dryer
Dining table
Electric kettle
Kitchenette
Kitchen
Oven
Toaster
Washing machine
Kitchenware
Children's high chair

Outdoors

Terrace
Balcony
Outdoor furniture
Outdoor dining area
Patio

View

Sea view
Garden view
Pool view
View

Living Area

Seating Area
Dining area
Desk

Bedroom

Linen
Cots
Wardrobe or closet
Extra long beds (> 2 metres)

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Upper floors accessible by elevator
Emergency cord in bathroom

Pool and wellness

Pool towels

Entertainment and family services

Child safety socket covers

Kid-friendly

Cost

Free

Restaurants

Marine Palace Main Restaurant

Guests only
No reservation required

Big Blue Greek Taverna, Greek A la Carte Restaurant

Guests only
Reservation required

Marin Bay Club, NEW Asian A la Carte Restaurant

Guests only
Reservation required

Trattoria Di Casa Marina, Poolside Italian Restaurant

Guests only
No reservation required

Antikristo Traditional, Buffet Restaurant By the Sea

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Limited gourmet or à la carte dining

Entertainment

Onsite entertainment and activities

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 11:00 to 11:30

Pets

Maximum number of pets per room 1 Pet max weight (per pet) in lb is 9 Pet max weight (per pet) in kg is 4 Service animals are allowed Pets cannot be left unattended Service animals are exempt from fees/restrictions Pets allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional fees

Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Accomodation license number

1041Κ014Α2931001

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.