Elia Palazzo Hotel

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About the property

Near Old Venetian Harbor. Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Popularity

Superb

General

405

Booking 9/10

311

Expedia 9/10

Main services

Skydiving

Airport Shuttle

Hotel safe

BBQ Facilities

Wheelchair-accessible

Waterskiing

Terrace

Bicycle rentals

Jet ski

Horse riding

Luggage room

Diving

Fishing

24-hour reception

Ecotours

boat

Dry cleaning and laundry

Free Internet

Non-smoking establishment

Sailing

Hiking

Free parking on the street

Cave exploring

Snorkeling

Motorcycle rental

Rock climbing

Kayak

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.4/10

Staff and Service9.2/10

Amenities8.8/10

Property conditions and facilities9/10

Neighborhood9.6/10

10 / 10

Michael

Lovely hotel on a great street! Just outside of the main harbour and only took 3 minutes to get there, great breakfast, lunch, and dinner spots all around! Would definitely stay here again.

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2 May 2025

8 / 10

Richard

Great location and close to waterfront. Nice hotel but a little dated. Reception was very helpful and breakfast was excellent. Close to beach.

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18 Apr 2025

8 / 10

Sandra

Property close to old port restaurants and shopping

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3 Apr 2025

10 / 10

Maria

Great value

Well-situated hotel for old town Chania that is close to the lighthouse, shops and dining. No elevator, but bellman will assist during regular hours. (3 story hotel). Small bathroom. Fantastic service, we left both days before breakfast hours and hotel packed it for us the night before.

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1 Oct 2024

Information about the area

Chania, Crete, Greece

With a stay at Elia Palazzo Hotel in Chania (Chania Town), you'll be steps from Old Venetian Harbor and 12 minutes by foot from Nea Chora Beach. This hotel is 6.8 mi (10.9 km) from Agia Marina Beach and 5.2 mi (8.4 km) from Port of Souda.

Chania is the second largest city of Crete and the capital of the Chania regional unit. It lies along the north coast of the island, about 70 km (43 mi) west of Rethymno and 145 km (90 mi) west of Heraklion.

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What’s nearby

Byzantine & Postbyzantine Collection - 0.1 km / 0.1 mi
Maritime Museum of Crete - 0.1 km / 0.1 mi
Old Venetian Harbor - 0.1 km / 0.1 mi
Firka Fortress - 0.2 km / 0.1 mi
Etz Hayyim Synagogue - 0.4 km / 0.2 mi
Mosque of the Janissaries - 0.4 km / 0.3 mi

Getting around

chania, souda harbour, gr - 0.55 km
(CHQ) Chania, Souda, GR - 12.27 km

About accommodation

General

Air conditioning
Soundproof rooms
Heating
Non-smoking throughout
Minimarket on site
WiFi available in all areas
Non-smoking rooms

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Cooking class
Snorkelling
Canoeing
Diving
Bike tours
Tour or class about local culture
Fishing
Hiking
Walking tours

Services

Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
Airport shuttle
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Transport

Airport drop off
Airport pick up

Physical distancing

Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Wine/champagne
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace
Outdoor furniture

Languages

Ελληνικά
English

About the rooms

The accommodation has 10 rooms:

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Hardwood or parquet floors
Key access
Fire extinguisher
Private entrance
Key card access
Smoke alarm

Activities

Hot tub

Services

Wake-up service

Room Amenities

Sofa bed
Socket near the bed
Clothes rack
Adapter
Drying rack for clothing

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Kitchen

Coffee machine
Refrigerator

Outdoors

Balcony

View

Sea view
City view
Quiet street view
View
Mountain view

Living Area

Sofa
Desk

Bedroom

Linen
Cots
Wardrobe or closet

Accessibility

Entire unit wheelchair accessible
Entire unit located on ground floor
Upper floors accessible by stairs only
Emergency cord in bathroom

*Some services may only be available in specific rooms or upon request.

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 23:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 07:00 to 11:00

Pets

Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional fees

Airport shuttle fee: EUR 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Accomodation license number

1042Κ050Α0132400

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.