Gouves Water Park Holiday Resort

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Gouves Water Park Holiday Resort, Reception

Gouves Water Park Holiday Resort, Living area

Gouves Water Park Holiday Resort, Terrace/patio

Gouves Water Park Holiday Resort, Balcony

Gouves Water Park Holiday Resort, View from room

Gouves Water Park Holiday Resort, Bathroom

About the property

Near Gouves Beach. Make yourself at home in one of the 391 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a complimentary water park, an outdoor tennis court, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Mediterranean cuisine at DIONYSOS, one of the resort's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and a meeting room.

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Popularity

8.3

Very good

General

178

Booking 8.7/10

118

Expedia 7.4/10

Main services

Vegetarian meal

Vegan options

Multilingual staff

Volleyball

Spa treatments

Parasols

Hotel safe

BBQ Facilities

Shop

Breakfast buffet

Daily

Waterskiing

Water slides

Terrace

Bicycle rentals

Restaurant

Games room

Playground

Horse riding

Luggage room

Diving

Conference room

NO Wheelchair-accessible

Garden

Fishing

24-hour reception

boat

Green energy

Dry cleaning and laundry

Fitness

Free Internet

Recycling

Smoking area

Sailing

Billiards

Sun loungers

ISO 50001 – Energy management

Evening Entertainment

Tennis

Motorcycle rental

Pets not allowed

Swimming Pool

Bar

Toiletries

No single-use straws

Stroller

Entertainment programme for children

Meeting room

Table tennis

Spa

Snorkeling

Shower

Snacks

* Some services may carry an extra charge.

Guest reviews

7.4/10 Good

Cleanliness7.8/10

Staff and Service8/10

Amenities7.4/10

Property conditions and facilities7.8/10

Location6/10

Neighborhood6.4/10

10 / 10

Zion

Perfect place for holiday with family and kids.

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15 Aug 2023

10 / 10

SJOERD

Clean, good quality, service minded

Very nice, big and clean hotel. Wonderful staff and very service-minded. 1 week is enough, although very nice hotel, I was glad I could leave it again and see something different. To be honest, that’s the same experience I have with most all-inclusive. The all-inclusive menu could be a little bit more exciting, and for some reason, the juices are way too strong (need 4 times as much water, but they checked it, and it should be ok, according to Greece standards). Coffee is just boring. Couple of things that could be improved: keep the “children” swimming pools open a bit longer, accidents do happen in children pools - clean it straight away, too long lines for drinks and ice-cream.

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3 Jan 2021

10 / 10

Jeff

Great facilities, the kids loved it. Only minor issue with the kids club, could use some more engaged staff.

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21 Oct 2019

8 / 10

Verified traveler

The hotel was very clean with many pools and water parks for all the ages. It was near the beach and in the village. Nice food and all the day and nice staff. Some rooms are old and need renovated.

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26 Aug 2019

Information about the area

Gouves, Crete, Greece

Located in Hersonissos, Gouves Water Park Holiday Resort is a 3-minute drive from Dinosauria Park and 10 minutes from Aquaworld Aquarium. This all-inclusive resort is 4.9 mi (7.8 km) from Watercity Waterpark and 7.2 mi (11.5 km) from Labyrinth Park.

Gouves is a village and former municipality in the regional unit of Heraklion, Crete, Greece. Since 2011, local government reform has been part of the Municipality of Hersonissos, of which it is a municipal unit. The municipal unit has an area of 94,963 km2. It is located about 20 km east of Heraklion.

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What’s nearby

Gouves Beach - 0.7 km / 0.4 mi
Marina Beach - 1 km / 0.6 mi
Ekklisia Agios Konstantinos - 1.7 km / 1.1 mi
Dinosauria Park - 2.4 km / 1.5 mi
Watercity Waterpark - 7.8 km / 4.9 mi
Convention Centre Creta Maris - 9 km / 5.6 mi

Getting around

(HER) Heraklion, Nikos Kazantzakis, GR - 10.96 km
heraklion, heraklion harbour, gr - 14.36 km

About accommodation

General

Air conditioning
Family rooms
Heating
Designated smoking area
Minimarket on site
Non-smoking rooms

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Back massage
Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Happy hour
Fitness centre
Fishing
Table tennis
Themed dinner nights
Games room
Full body massage
Body scrub
Beach
Head massage
Horse riding
Diving
Spa lounge/relaxation area
Waxing services
Beauty Services
Tennis equipment
Live music/performance
Tennis court
Karaoke
Fitness classes
Kids' club
Children's playground
Foot massage
Hiking
Spa/wellness packages
Pedicure
Evening entertainment
Water park
Entertainment staff
Neck massage
Body treatments
Snorkelling
Manicure
Massage
Spa and wellness centre

Services

Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Staff follow all safety protocols as directed by local authorities
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Wine/champagne
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor furniture
Outdoor pool (seasonal)

Parking

Free parking
Parking
Private parking
Street parking
Parking on site

Pool and wellness

Pool bar
Swimming Pool
Swimming pool toys
Swimming pool
Sun loungers or beach chairs
Kids' pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Kids' outdoor play equipment

Languages

Deutsch
Ελληνικά
English
Français

About the rooms

The accommodation has 251 rooms:

General

Air conditioning
Trash cans
Safety deposit box
Heating
Tile/marble floor
Key card access

Services

Wake-up service

Room Amenities

Socket near the bed
Sofa bed

Bathroom

Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Walk-in shower
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Refrigerator
Electric kettle

Outdoors

Balcony
Outdoor furniture
Patio

View

Garden view
Pool view
View

Living Area

Sofa
Seating Area
Desk

Bedroom

Linen
Cots
Wardrobe or closet

Accessibility

Entire unit located on ground floor
Upper floors accessible by stairs only

Pool and wellness

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

Location

Outdoor

Access

Adults only

Restaurants

DIONYSSOS MAIN RESTAURANT

Guests only
No reservation required

SMILE SEAFRONT RESTAURANT

Access for guests and visitors
Reservation required

UMAMI ASIAN A LA CARTE

Access for guests and visitors
Reservation required

ARTEMIS STREET FOOD

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Activities and facilities/equipment
Land activities

Fitness facilities
Soccer
Tennis
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Not included

Tennis racquets
Theme parties
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests should note that spa treatments incur an extra charge. The All inclusive rate plan does not include beverages after 11 PM; fees apply. This property enforces a strict dress code in the restaurant. Guests with dietary restrictions or food allergies should contact this property in advance.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from April to October.
Pool access available from 10:00 AM to 6:30 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.

Accomodation license number

1010154

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.